Non delivery of prepaid order

Sreevilas@58

New member
Seller Name
KERALA COTTON
Company Name
KERALA COTTON
Product Name
READYMADE SHIRTS
Website Name
cottonkerala@gmail.com
Customer Care Number
7928615776
Loss Amount
1499
Ratings
2.00 star(s)
Opposite Party Address
Add: House no 778 tandapeth near navshakti school tandapeth nagpur 440017 Maharashtra
I have made prepaid order for 2 shirts from Kerala Cotton online sellers in the above address on payment of 1499/- on 31/08/2026 vide gpay upi id - 624351472943 . The 2 shirts are not delivered till this date and while tracking my order in Delhivery courier site, it is noticed that the order is cancelled on 24/09/2026. I have made several attempts to contact the seller through Gmail, Whatsapp and mobile number given in the seller's website. AS per the company, the order would be delivered within 5 or 6 days and if not received customer can contact them and track the order in the courier website. All my efforts are made futile by the company by not responding to my queries. I want a full refund of Rs 1499/- which I have paid to the company.
 
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