NO SERVICE FROM OLA ELECTRIC ON SCOOTERS

J

jitu mehta

New member
Model
OLA electric scooter OLA S1 AIR number MH01ES1032
Dealer Name
OLA
Company Name
OLA ELECTRIC MOBILITY PRIVATE LIMITED
Customer Care Number
080 33113311
Loss Amount
125000
Ratings
1.00 star(s)
Opposite Party Address
OLA ELECTRIC MOBILITY PRIVATE LIMITED's Corporate Identification Number (CIN) is U74999KA2017PTC099619. Regent Insignia, #414, 3rd Floor 4th Block, 17th Main, 100 Feet Road Koramangala Bangalore KA IN 560034.
i bought OLA electric scooter OLA S1 AIR number MH01ES1032

the scooter is not working from july 2025
they picked the scooter to service centre in aug 2025
from last 2 months the scooter is lying in service centre becoming scrap as they have not even touched the scooter
pls request and help to get immediate service or full refund of my scooter

jitendra mehta
rishielectronics@gmail.com
9820410150
 
We have carefully reviewed all the details you have submitted regarding your complaint against OLA Electric.

Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

​

How We Can Help:​

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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