No refund or replacement given

Jayashree

New member
Seller Name
Sulliejewels
Company Name
Sulliejewels
Product Name
Bangles
Website Name
https://www.sulliejewels.com/?country=IN
Customer Care Number
80957 78479
Loss Amount
1300
Ratings
1.00 star(s)
Opposite Party Address
Sullie Jewels,
Frontline Solutions,
2nd Floor, 41/1283, Pipeline Rd, near Govt LP School, Padivattom, Edappally, Ernakulam, Kerala 682024
I ordered a bangle from sulliejewels. Because of size issues i contacted them and as per their instructions i returned it via post on my own expense to get a replacement. As per india post product has been delivered but after that I haven't received any response from sulliejewels. I tried contacting through WhatsApp support, Instagram, email but no response from their side. As per the earlier discussion the company said they will give me replacement but now they are not responding.
 

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Hello @Jayashree

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

Step 2
File an Online
complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide


If they receive too many complaint, they will instantly banned the website and the payment gateway.
 
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