Nuzhat Aslam
New member
- Loss Amount
- 6932
- Ratings
We initially placed an order on 12th July 2026 for 7 items (Order no 3176192), full payment was made. However, there was some issue with delivery address. We contacted the customer service to change it but they asked us to cancel the order and place the order all over again & refund will be done for the same. We received an order cancellation text from westside after which only we placed the second order, we had paid in full for the first order. The second order (Order # 3178570) was placed on 13th July 2026 and again a full payment was made. It contained 9 items. When we inquired for the refund of the first order, we received a notification for refund for only 1 item in the order (Bombay Paisely Brown Floral Embroidered Jumpssuit equal to INR 1899.05). For the rest of the 3 items payment is pending. We have forwarded pictures of items to customer care. There is no response after repeated reminders.