ArihantK74
New member
- Dealer Name
- M/s.Bharti Airtel Ltd.
- Company Name
- M/s.Bharti Airtel Ltd.
- Customer Care Number
- 121 198
- Loss Amount
- 15000
- Ratings
I am writing to Inform a formal complaint against Airtel Network for their unsatisfactory service and inadequate handling of my raised request. Despite multiple attempts to resolve my issue by connecting with customer care representatives, I have encountered several instances of call disconnections without any provided solution.
Moreover, my case has been closed multiple times without any resolution. I have Made multiple Calls to their customer grievance 121 or 198, but no action has been taken. This situation is extremely frustrating and is causing me significant mental trauma, as I am unable to perform my work effectively due to the poor internet speed or barred services multiple times. I am extremely disappointed and frustrated with the poor customer service provided by Airtel Network.
As a result of this negligence and inconvenience, I am requesting a full refund of the amount paid for the services. The details of my complaint are as follows:
Name: Arihant Kankariya
Airtel DSL Number: 025711266186_dsl
Airtel Account Number: 20009700674
Complaints SR Details: 4501985074
Email Address: arihantk74@gmail.com
Date of Issue Raised: 09 November 2025
Summary of the Issue: Since Last 8 Months Or More, I have been experiencing very low internet speeds. I formally reported this issue on 09 November 2025, but the raised requests were closed without providing any proper solutions. I received false commitments, such as assurances that, as an Airtel Black customer, my issue would be resolved within 4 hours.also Broband services keep getting stopped at 10.45pm to 2 am in morning, However, it has never been resolved within the given TAT.
Moreover, my case has been closed multiple times without any resolution. I have Made multiple Calls to their customer grievance 121 or 198, but no action has been taken. This situation is extremely frustrating and is causing me significant mental trauma, as I am unable to perform my work effectively due to the poor internet speed or barred services multiple times. I am extremely disappointed and frustrated with the poor customer service provided by Airtel Network.
As a result of this negligence and inconvenience, I am requesting a full refund of the amount paid for the services. The details of my complaint are as follows:
Name: Arihant Kankariya
Airtel DSL Number: 025711266186_dsl
Airtel Account Number: 20009700674
Complaints SR Details: 4501985074
Email Address: arihantk74@gmail.com
Date of Issue Raised: 09 November 2025
Summary of the Issue: Since Last 8 Months Or More, I have been experiencing very low internet speeds. I formally reported this issue on 09 November 2025, but the raised requests were closed without providing any proper solutions. I received false commitments, such as assurances that, as an Airtel Black customer, my issue would be resolved within 4 hours.also Broband services keep getting stopped at 10.45pm to 2 am in morning, However, it has never been resolved within the given TAT.