Myntra fails to deliver

Prashanth

New member
Seller Name
Myntra
Company Name
Myntra
Product Name
Nautica double bed comforter
Customer Care Number
8061561999
Loss Amount
2600
Ratings
1.00 star(s)
Company Name: Myntra Designs Pvt. Ltd.


Issue Type: Non-delivery of product / Deficiency in service

Complaint Details:

I placed an order for a Nautica Double Bed Comforter on Myntra on 08 December. The order was confirmed, packed, and shipped the same day.

Tracking Number: SF2024938584F

As per the tracking details, the item was shipped to the nearest delivery center on 08 December, and the expected delivery date was shown as 22 December. However, till date, the product has not been delivered, and the status only shows “Delivery delayed” with no clear information.

I contacted Myntra customer care multiple times. Unfortunately:
  • They were unable to trace the product
  • No concrete delivery update was provided
  • One of the calls was abruptly disconnected without resolution

This clearly amounts to deficiency in service and has caused inconvenience, mental stress, and loss of time. Myntra has failed to either deliver the product or provide proper support.
Relief Sought:
  • Immediate delivery of the product with confirmed date
    OR
  • Heavy compensation if fails to deliver
  • Appropriate action against the service lapse
I request the Consumer Forum to kindly intervene and help resolve this issue at the earliest.
 

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