Money credited to an account which was closed almost a year back and company is not refunding back

T

tarun saluja

New member
Dealer Name
Airtel
Company Name
Bharti Airtel
Customer Care Number
121
Loss Amount
1700
Ratings
1.00 star(s)
Opposite Party Address
Bharti Airtel
Hi,

There were two auto debits in my account in beginning of this year but no resolution from Airtel even after several emails / Phones and reminders

  1. Funds were deducted from my account but credited to the wrong Airtel account no- 01204570263
  2. An excess payment was also debited from my account for the same month- 01204570263


These errors have resulted in an incorrect balance and inconvenience on my end. I kindly request your assistance in reviewing the payment records and initiating the refund for the wrongly credited amount as well as the excess deduction.

To help you investigate this issue, please find the relevant details below:

  • Registered Mobile Number / Airtel Account Number: 9311456739/ 01276453182
  • Date(s) of Transaction(s): 6th March & 30th March
  • Amount Deducted: INR 1162.08 & 588
  • Mode of Payment: (UPI/Card/Net Banking, etc.) UPI
  • Transaction Reference Number(s):606670274048 & 608937575852


I request you to please resolve this matter at the earliest and confirm once the refund has been processed.





Thank you for your prompt support.



9315645133/9311456739
 
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