Vineet sahu
New member
- Product Name
- Charminar rice and rin liquid matic
- Loss Amount
- 553
- Ratings
Dear Flipkart Customer Support Team,
I am writing to raise a complaint regarding my recent Flipkart Minutes order. I received most of the items from my order, but two items were completely missing from the delivered package:
CHARMINAR Long Grain Rice – 5 kg – ₹338
Rin Matic – 2 kg – ₹215
The total value of the missing items is ₹553.
I have already contacted the delivery person regarding this issue. He informed me that I should raise a complaint with Flipkart. However, when I tried to raise the complaint through the Help section in the Flipkart app, I was unable to connect with customer support. The app is showing “Unable to connect to chat – Internal Server Error.” I have attached a screenshot of this issue for your reference.
I have also attached the order details and payment details as proof that I paid for these items.
I request you to please resolve this issue at the earliest by either:
Refunding ₹553 for the two missing items, or
Delivering the two missing items to me again at no additional cost.
I have received the rest of the items from the order, so this complaint is specifically regarding the two items that were not delivered.
I expect Flipkart to look into this matter seriously and provide a prompt resolution, as I have already paid for these products but have not received them.
I am writing to raise a complaint regarding my recent Flipkart Minutes order. I received most of the items from my order, but two items were completely missing from the delivered package:
CHARMINAR Long Grain Rice – 5 kg – ₹338
Rin Matic – 2 kg – ₹215
The total value of the missing items is ₹553.
I have already contacted the delivery person regarding this issue. He informed me that I should raise a complaint with Flipkart. However, when I tried to raise the complaint through the Help section in the Flipkart app, I was unable to connect with customer support. The app is showing “Unable to connect to chat – Internal Server Error.” I have attached a screenshot of this issue for your reference.
I have also attached the order details and payment details as proof that I paid for these items.
I request you to please resolve this issue at the earliest by either:
Refunding ₹553 for the two missing items, or
Delivering the two missing items to me again at no additional cost.
I have received the rest of the items from the order, so this complaint is specifically regarding the two items that were not delivered.
I expect Flipkart to look into this matter seriously and provide a prompt resolution, as I have already paid for these products but have not received them.
