Lalit Kashyap
New member
- Seller Name
- Flipkart
- Company Name
- Da URBAN Merlion
- Product Name
- Da URBAN Merlion Z-Black High Back Ergonomic Mesh Office Chair Mesh Office Executive Chair
- Website Name
- https://www.flipkart.com/plus
- Customer Care Number
- 044-67415800
- Loss Amount
- 5249
- Ratings
- Opposite Party Address
- Flipkart Internet Private Limited,
Buildings Alyssa, Begonia &
Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Bengaluru, 560103,
Karnataka, India
Hi Team,
I have ordered a chair from Flipkart, and the response I am getting from their customer care is very frustrating and unprofessional.
Order ID: [OD437223813720202100]
Order date: [07-04-2026]
When the order was delivered, most of the items/parts were missing. I immediately tried to raise a return/replacement/refund request through the app/website multiple times. However, each time the request or query has been closed without any proper resolution or prior communication to me.
In addition:
This has caused significant inconvenience, as I have paid in full but still do not have a usable product and am forced to store the unopened/defective package at home.
Please find all the attached photos and bills and let me know in case of any questions.
Thanks and regards,
Lalit Kashyap
I have ordered a chair from Flipkart, and the response I am getting from their customer care is very frustrating and unprofessional.
Order ID: [OD437223813720202100]
Order date: [07-04-2026]
When the order was delivered, most of the items/parts were missing. I immediately tried to raise a return/replacement/refund request through the app/website multiple times. However, each time the request or query has been closed without any proper resolution or prior communication to me.
In addition:
- It has now been about a month since the original complaint.
- The box is still lying at my address and has not been picked up.
- I have not received any clear update, refund, or working replacement.
- Cases are getting auto‑closed without my consent or confirmation that the issue is resolved.
This has caused significant inconvenience, as I have paid in full but still do not have a usable product and am forced to store the unopened/defective package at home.
Please find all the attached photos and bills and let me know in case of any questions.
Thanks and regards,
Lalit Kashyap
