Missing item but not answering in proper way

D

Dharshini

New member
Company Name
Zepto
Product Name
Cavin's milkshake
Loss Amount
26
Ratings
5.00 star(s)
Hi, i ordered bunch of food through Zepto app, but Cavins milkshake is missing from that order. I contacted customer support, he answered that the order is delivered but it's not. I submitted proof but he is continuously saying it's delivered and not giving proper update. I contacted delivery person, he said that from store itself they didn't give that milkshake to delivery person. I informed the same but they are not ready to check with store or delivery person
Customer care id : TKE92036E7F2F
Order id : KTNNICTNP16119
 
Hello @Dharshini

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

S

Thread 'AMUL DICED CHEESE'

This is to address you that I purchased an Amul product i.e. Amul diced cheese 200gm on 8 jan 2025 from Zepto but after my purchase I opened the pack after a week and I found that it has fungus in it. I mean it has blue color fungus in it. As I was hospitalised for a month I could not lodge the complaint.
Same thing reported to Amul Customer care as well. According to them their local team were suppose to visit my place according to 9th Mar 2025 communication. But no response i have received yet.
I just want to know if a product is within Expiry Date how does it get fungus in it? Is this...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Back
Top