Ashish2525
New member
- Policy Name
- PNB MetLife Guaranteed Goal Plan Individual, Non
- Company Name
- PNB Metlife
- Customer Care Number
- 022 - 4179 0300
- Loss Amount
- 80000
- Ratings
- Opposite Party Address
- PNB MetLife India Insurance Co. Ltd,
Unit No. 101, First Floor, Techniplex I, Techniplex Complex, Off Veer Savarkar Flyover,
S.V. Road, Goregaon (West),Mumbai – 400 062, Maharashtra
Subject: Complaint Regarding Mis-selling of Insurance Policy by PNB Staff
Respected Sir/Madam,
I wish to lodge a formal complaint regarding the mis-selling of an insurance policy by the staff of Punjab National Bank in association with PNB MetLife. At the time of purchasing the policy, I had clearly opted for a Single Premium policy and specifically informed the concerned bank official that I was not interested in any Regular Premium payment plan.
However, after the issuance of the policy document, I was shocked to discover that the policy had been issued under Regular Premium mode instead of Single Premium mode. The bank staff deliberately misrepresented the product features and failed to explain the long-term financial liability attached to the policy. I was made to believe that only one-time payment was required and no future premiums would be payable.
This act amounts to clear mis-selling, unfair trade practice, and deficiency in service. Important policy terms, premium obligations, and surrender implications were neither properly disclosed nor explained to me before obtaining my signatures on the proposal documents. Had the correct facts been disclosed, I would never have agreed to purchase the policy in Regular Premium mode.
I therefore request you to investigate the matter thoroughly and provide immediate relief by cancelling the policy without any financial loss to me and refunding the premium amount paid. I also request you to take strict action against the concerned officials responsible for misleading and misleading customers for achieving sales targets.
I also wish to submit that I am a very poor person and earn my livelihood by pressing the clothes of residents in GGS Avenue, Jalandhar. My daily income is very limited and depends entirely upon small household earnings received from customers. I had trusted the bank staff and believed their assurances while purchasing the policy. Due to their misleading information, I have been put under severe financial stress and mental harassment. It is impossible for me to continue paying regular premiums as I never intended to purchase such a policy. The amount invested represents my hard-earned savings collected after years of struggle and honest work.
Kindly treat this complaint as urgent and acknowledge receipt of the same.
Yours faithfully,
Ashish Kumar
Respected Sir/Madam,
I wish to lodge a formal complaint regarding the mis-selling of an insurance policy by the staff of Punjab National Bank in association with PNB MetLife. At the time of purchasing the policy, I had clearly opted for a Single Premium policy and specifically informed the concerned bank official that I was not interested in any Regular Premium payment plan.
However, after the issuance of the policy document, I was shocked to discover that the policy had been issued under Regular Premium mode instead of Single Premium mode. The bank staff deliberately misrepresented the product features and failed to explain the long-term financial liability attached to the policy. I was made to believe that only one-time payment was required and no future premiums would be payable.
This act amounts to clear mis-selling, unfair trade practice, and deficiency in service. Important policy terms, premium obligations, and surrender implications were neither properly disclosed nor explained to me before obtaining my signatures on the proposal documents. Had the correct facts been disclosed, I would never have agreed to purchase the policy in Regular Premium mode.
I therefore request you to investigate the matter thoroughly and provide immediate relief by cancelling the policy without any financial loss to me and refunding the premium amount paid. I also request you to take strict action against the concerned officials responsible for misleading and misleading customers for achieving sales targets.
I also wish to submit that I am a very poor person and earn my livelihood by pressing the clothes of residents in GGS Avenue, Jalandhar. My daily income is very limited and depends entirely upon small household earnings received from customers. I had trusted the bank staff and believed their assurances while purchasing the policy. Due to their misleading information, I have been put under severe financial stress and mental harassment. It is impossible for me to continue paying regular premiums as I never intended to purchase such a policy. The amount invested represents my hard-earned savings collected after years of struggle and honest work.
Kindly treat this complaint as urgent and acknowledge receipt of the same.
Yours faithfully,
Ashish Kumar
