Bobin Yesudas
New member
- Hotel Name
- Noorjehans Grand Noor
- Website Name
- Makemy Trip-MMT
- Customer Care Number
- 01244628720,
- Loss Amount
- 1459
- Ratings
- Opposite Party Address
- MakeMyTrip (India) Limited
19th Floor, Epitome Building No.5,
DLF Cybercity, DLF Phase III,
Gurgaon, Haryana, 122001
Dear sir/madam,
I have booked Hotel at Noorjehan's Palakkad for a stay from 15-09-2026 to 16-09-2026 and i cancelled the same after 10 minutes as it was a 100% refundable booking.
I selected wallet as the refund account and as per the make my trip app, it is showing refund processed, but i did not receive the money in wallet or in my credit card.
I called multiple times to customer care and they are not responding to my calls. One executive took the call and after 15 minutes of making him understanding the all incidents he just cut the call, till now i am unable to connect to any of their executives. Then i sent them a mail, no response yet.
Please find the mail copy send to MMT and refund voucher for your reference.
Note-After 10 minutes i booked in the same hotel with different mode of payment and it was successful.
I have booked Hotel at Noorjehan's Palakkad for a stay from 15-09-2026 to 16-09-2026 and i cancelled the same after 10 minutes as it was a 100% refundable booking.
I selected wallet as the refund account and as per the make my trip app, it is showing refund processed, but i did not receive the money in wallet or in my credit card.
I called multiple times to customer care and they are not responding to my calls. One executive took the call and after 15 minutes of making him understanding the all incidents he just cut the call, till now i am unable to connect to any of their executives. Then i sent them a mail, no response yet.
Please find the mail copy send to MMT and refund voucher for your reference.
Note-After 10 minutes i booked in the same hotel with different mode of payment and it was successful.
