- Seller Name
- MARCADONA FASHION MEDIA PRIVATE LIMITED
- Company Name
- the mainstreet marketplace
- Product Name
- Google Fitbit Air
- Website Name
- https://marketplace.mainstreet.co.in/?srsltid=AfmBOooPPJONVhPxANfuhr9gjM_SaY2fN0A5WMVFiTJucGH9B_rvrjMr
- Customer Care Number
- +91 9137255719
- Loss Amount
- 3249
- Ratings
- Opposite Party Address
- Shop No. 3, Sunbeam CHS Ltd., Perry Cross Road, Bandra West, Mumbai, Maharashtra 400050/400053
18 July 2026
14 August 2026
You formally requested cancellation and refund of your advance by email to orders@mainstreet.co.in.
Reply from Mainstreet
They acknowledged your complaint and stated:
5 & 6 September 2026
You again contacted Mainstreet asking for an update.
No response received.
- Order MS125925 confirmed.
- Product: Google Fitbit Air Classic – Obsidian
- Total: ₹13,998
- Advance paid: ₹3,249
- Their order page stated “Ships in 28–36 Days.”
14 August 2026
You formally requested cancellation and refund of your advance by email to orders@mainstreet.co.in.
Reply from Mainstreet
They acknowledged your complaint and stated:
- They understood that you wanted cancellation/refund.
- Their stated 28–36 working day processing period would be completed on 7 September 2026.
- Product was allegedly expected from their international seller.
- They requested you to wait until that date.
- They stated that cancellation would be refunded as Mainstreet store credit rather than to the original payment method.
5 & 6 September 2026
You again contacted Mainstreet asking for an update.
No response received.
