bangalibabu
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- Dealer Name
- Amazon
- Company Name
- Livpure
- Product Name
- Livpure Fenix 60 Cm 1400 m3/hr T-Shape
- Customer Care Number
- 08064899399
- Loss Amount
- 8799
- Ratings
I am writing to express my strong dissatisfaction with the delay in servicing my Livpure Chimney, which I purchased via Amazon on February 10, 2026.
I raised a formal service request on May 1, 2026, due to the chimney motor becoming significantly slow and losing suction power. Although a technician visited my residence shortly after the complaint was lodged, he confirmed that the motor is defective and requires a full replacement.
It has now been over a week since the diagnosis, and I have received no further communication or progress regarding the part replacement. As the product is well within the warranty period, this delay is unacceptable.
Product & Purchase Details:
Product: Livpure Chimney
Purchase Date: 10-02-2026 (via Amazon)
Service Request Date: 01-05-2026
Issue: Defective/Slow Motor (Replacement pending)
I raised a formal service request on May 1, 2026, due to the chimney motor becoming significantly slow and losing suction power. Although a technician visited my residence shortly after the complaint was lodged, he confirmed that the motor is defective and requires a full replacement.
It has now been over a week since the diagnosis, and I have received no further communication or progress regarding the part replacement. As the product is well within the warranty period, this delay is unacceptable.
Product & Purchase Details:
Product: Livpure Chimney
Purchase Date: 10-02-2026 (via Amazon)
Service Request Date: 01-05-2026
Issue: Defective/Slow Motor (Replacement pending)