Nikita Barai
New member
- Dealer Name
- Little Box
- Company Name
- Little Box
- Loss Amount
- 2399
- Ratings
- Opposite Party Address
- Good Tribe Private Ltd
Building No. D-257, Sector 63
Noida, Gautambuddha Nagar,
UP, 201301
I recently purchased a blazer from your website. At the time of purchase, the product clearly mentioned a 7-day "No Questions Asked" return policy. Based on this information, I placed my order.
However, when I tried to initiate the return within the eligible return period, I received a message stating that the item cannot be returned because it is on sale. This condition was not clearly displayed or communicated during the purchase process. Had I been informed that sale items were non-returnable, I would have made my purchase decision accordingly.
I request you to kindly look into this issue and initiate the return process as per the 7-day return policy that was displayed at the time of purchase. I believe customers should not be denied a return based on terms that were not made clear before the purchase.
Please resolve this issue at the earliest and let me know the next steps for returning the product.
Order ID: #2520825
Product: Navy Blue Blazer
I tried to send a text from everywhere, but they have blocked it so that the customer can't connect also in website while clicking to support the homepage opens. How should a person coordinate for such an issue
However, when I tried to initiate the return within the eligible return period, I received a message stating that the item cannot be returned because it is on sale. This condition was not clearly displayed or communicated during the purchase process. Had I been informed that sale items were non-returnable, I would have made my purchase decision accordingly.
I request you to kindly look into this issue and initiate the return process as per the 7-day return policy that was displayed at the time of purchase. I believe customers should not be denied a return based on terms that were not made clear before the purchase.
Please resolve this issue at the earliest and let me know the next steps for returning the product.
Order ID: #2520825
Product: Navy Blue Blazer
I tried to send a text from everywhere, but they have blocked it so that the customer can't connect also in website while clicking to support the homepage opens. How should a person coordinate for such an issue