less quantuty received

K

kavita

New member
Seller Name
ETRADE MARKETING PRIVATE LIMITED
Company Name
ETRADE MARKETING PRIVATE LIMITED
Product Name
Careflection 10H Ceramic Coating Premium Anti-Scratch Vehicle Super Scratch Repair Agent Polish Liquid Glass Paint Care Hydrophobic Auto Detailing for Automobiles Cars & Motorcycles(30 ML with Sponge) | B09WVD4SJ7 ( B09WVD4SJ7 ) ₹
Website Name
amazon.in
Customer Care Number
180012001571
Loss Amount
8990
Ratings
1.00 star(s)
Dear Sir,
I ordered 10h ceramic coating 15 qty on amazon dated 31.5.25. But I received only 1 qty and that was also wrong (9h ceramic coating) dated 4.6.25.
Order no 405-6075-165-1683525
Paid amount Rs.8990/-
No amazon customer care help me for this issue.
 

Attachments

  • invoice.pdf
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  • LESS QTY RECEIVED PHOTO.jpeg
    LESS QTY RECEIVED PHOTO.jpeg
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kavita said:
No amazon customer care help me for this issue.
Click to expand...
Hello @kavita

Thank you for reaching out to us.

To ensure we understand your issue clearly and respond as efficiently as possible, we kindly request that you follow a specific format when posting your complaint on the forum.

  1. Start each point with the date when the issue or event occurred.
  2. Describe the event or issue clearly, in a single line or paragraph.
  3. If you’ve already contacted the company, mention every interaction with the date and a short summary of what was discussed or promised.
This helps us understand the timeline of your issue and respond step-by-step to resolve it effectively.

Example – Product not delivered:
  • 02-May-2024 – I placed an order for [Product Name] (Order ID: XXXXX). The estimated delivery was 07-May-2024.
  • 08-May-2024 – I did not receive the product. I contacted customer support and was told it would be delivered by 10-May.
  • 11-May-2024 – Still not delivered. No further updates from the company.
  • 15-May-2024 – I emailed again, but haven’t received any reply yet.


  • Please avoid vague messages like “my product is not working” or “no one is replying.”
  • The more clear and date-specific your message is, the faster and more accurately we can assist you.
We appreciate your cooperation in helping us help you better.

Best regards,
Thanks
 
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