RK Agrawal
New member
- Dealer Name
- lense cart mayur vihar phase 1
- Company Name
- lense cart
- Product Name
- eye wear
- Customer Care Number
- +91-9999899998
- Loss Amount
- 20000
- Ratings
- Opposite Party Address
- 233 supreme enclave mayur vihar phase 1 delhi 110091
We have purchased eye wear from your mayur vihar phase 1 store and paid 8500/- amount against the frame plus cost of glass etc. At the time of purchase, your representative informed us that the frame is of good quality and has a lifetime warranty but the same was found defective within a period of less than a year. we have approached your store who assure that it is due sweating and will be good automatic and cleaned and returned. Again we went with the same complaint and he has taken and assured that the same will be replaced and accepted that this is the manufacturing defect. When we went to collect the spectacles, he first informed us that it is impossible to change since we have not given OTP from the registered number and thereafter informed us that it is now more than one year old so it can't be replaced.
We feel cheating and unfair business ethics which you claim publically. We have been informed that the registered number was of my son who is presently in the USA and I have given my number which he agreed to.
We request you to kindly look into the matter and do the needful to maintain your reputation and customer friendly relationship. Relevant pics can be shared as and when needed.
Regards,
RK Agrawal
We feel cheating and unfair business ethics which you claim publically. We have been informed that the registered number was of my son who is presently in the USA and I have given my number which he agreed to.
We request you to kindly look into the matter and do the needful to maintain your reputation and customer friendly relationship. Relevant pics can be shared as and when needed.
Regards,
RK Agrawal