Online Banking Legal Notice: Non-Resolution of NPS Account Inactivity (PRN: 110137990634)

sjprajapati

New member
Bank Name
Indian post
Loss Amount
100000
Ratings
1.00 star(s)
Opposite Party Address
Indian post NPS department
Hello Team,
I hope this message finds you well.
This is to formally notify you of a serious grievance regarding my NPS account (PRN: 110137990634), which has remained inactive for over two years despite the successful completion of all required KYC formalities. Such an extended delay reflects a significant lapse in service and operational efficiency.
I have made multiple attempts to seek resolution through your customer support channels; however, I have neither received a satisfactory response nor a clear explanation for the continued inactivity of my account. This unresolved issue has caused considerable inconvenience and has adversely impacted my financial planning.
Please treat this communication as a final notice before legal escalation. I hereby request you to:
Immediately investigate and resolve the issue
Reactivate my NPS account without further delay
Provide a written explanation for the delay
Share a confirmed timeline for complete resolution
Kindly note that if I do not receive a satisfactory response within 7 days from the date of this email, I will be constrained to initiate formal legal proceedings by filing a complaint with the appropriate Consumer Disputes Redressal Commission under the provisions of the Consumer Protection Act. I will also seek compensation for the inconvenience and financial impact caused.
A copy of this communication may be submitted as evidence in support of my case.
I urge you to treat this matter with the utmost urgency and resolve it promptly to avoid further escalation.
Thank you for your immediate attention.

Warm regards,
Shravan Prajapati
 
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