KFC, Seelanaickenpatti, Salem - Non Delivered ordered food - Not Given Refund

[shankarau]

Hotel Name

KFC, Seelanaickenpatti, Salem

Website Name

https://online.kfc.co.in/

Customer Care Number

8042754444

Loss Amount

537

Ratings

1.00 star(s)

Opposite Party Address

KFC, Seelanaickenpatti, Salem

Subject: Request for Refund – Order Not Received

Dear Sir/madam ,

I am writing to bring to your attention an issue regarding an online food order I placed on the KFC website on 16-10-2024.

• Order Number: [6931D10900024470]
• Bill Amount Paid:537.01]

Although the payment was successfully made and the order number was generated, I did not receive the food. When I visited the store, the staff informed me that they had not received the order. They advised me to contact customer care.

I contacted customer care, and they assured me that a refund would be processed. However, I have still not received the refund, and now neither the customer care team nor the store staff are responding to my queries.

I kindly request your urgent assistance in resolving this matter and processing my refund at the earliest.



Sincerely,
P.Gowrishankar


gowrirrs@gmail.com

 

[TeamMember]

Hello @shankarau

Have you contacted your bank to know the refund status ??