alok.kumar
New member
- Bank Name
- HDFC BANK
- Loss Amount
- 199368
- Ratings
- Opposite Party Address
- No 3, Vastushree College, Link Road, Thatte Nagar, Krishi Nagar, Nashik, Maharashtra 422005
Dear Sir/Madam,
I am writing to formally report a serious fraud incident on my bank account and request your urgent intervention.
My bank account was compromised, and without my knowledge or authorization, my registered mobile number was changed in Google account. Following this unauthorized change, a loan amount of ₹199,368 (INR) was withdrawn and transferred through Amazon Pay to an unknown account. I did not initiate, approve, or authorize this transaction or the loan.
As soon as I identified these fraudulent transactions, I immediately notified the branch manager and submitted a written complaint as advised. However, despite my repeated follow-ups, no corrective action has been taken, and the EMIs for this fraudulent loan have already begun, which is causing me immense financial and mental stress.
I am also submitting this complaint to the Nodal Officer, Banking Ombudsman, and I have filed a report with the National Cyber Crime Portal (cybercrime.gov.in) (Application attached).
This is a serious matter involving breach of security, negligence, and financial fraud. I request your immediate action to resolve this issue and ensure that I am not held responsible for a loan I never applied for or received.
Please treat this as URGENT.
Regards,
Alok Kumar
7309773507
I am writing to formally report a serious fraud incident on my bank account and request your urgent intervention.
My bank account was compromised, and without my knowledge or authorization, my registered mobile number was changed in Google account. Following this unauthorized change, a loan amount of ₹199,368 (INR) was withdrawn and transferred through Amazon Pay to an unknown account. I did not initiate, approve, or authorize this transaction or the loan.
As soon as I identified these fraudulent transactions, I immediately notified the branch manager and submitted a written complaint as advised. However, despite my repeated follow-ups, no corrective action has been taken, and the EMIs for this fraudulent loan have already begun, which is causing me immense financial and mental stress.
I request the bank to urgently do the following:
- Freeze and investigate the fraudulent loan account immediately.
- Reverse the fraudulent loan and stop all EMI deductions.
- Provide official confirmation that I am not liable for any repayment of a loan that was issued without my consent.
- Provide me with a written update on the status of my complaint.
I am also submitting this complaint to the Nodal Officer, Banking Ombudsman, and I have filed a report with the National Cyber Crime Portal (cybercrime.gov.in) (Application attached).
This is a serious matter involving breach of security, negligence, and financial fraud. I request your immediate action to resolve this issue and ensure that I am not held responsible for a loan I never applied for or received.
Please treat this as URGENT.
Regards,
Alok Kumar
7309773507
