JioMart Not Providing Invoice PDF

[Jyotirmoy Roy]

Seller Name

BWISE Technologies

Company Name

Jiomart

Product Name

boAt Energyshroom PB400 Powerbank with 20000mAh Battery capacity eith

Website Name

https://jiomart.com

Customer Care Number

1800 890 1222

Loss Amount

1299

Ratings

1.00 star(s)

Opposite Party Address

Jiomart

I purchased a boAt product from JioMart on 1 March 2026.

1. The details of the purchase are as follows:
   • Order ID: 17723889611526936A
   • Shipment ID: 17723890308561982761J
   • Product Name : boAt Energyshroom PB400 Powerbank with 20000mAh battery capacity with Smart IC Protection Burgundy ( ECNM5090454)
2. The product was manufactured by boAt Lifestyle and carries a manufacturer warranty.
3. To claim warranty and verify the product on the official boAt Support Portal, I was required to upload a valid invoice.
4. JioMart supplied only a printed invoice whose ink gradually disappeared, rendering the invoice unreadable and unusable when tried to check on May 1st, 2026.
5. I requested a proper digital invoice (PDF or downloadable tax invoice) from JioMart multiple times, but JioMart failed to provide a clear and legible invoice.
6. Due to the absence of a valid invoice, I have been unable to:
   • Verify warranty status,
   • Claim manufacturer warranty,
   • Exchange the product if required,
   • Establish proof of purchase