JioFiber 30 Days Dead, Fake Ticket Closures & Unauthorized Uninstallation

deepakkumar

New member
Dealer Name
Reliance Jio
Company Name
Reliance Jio Infocomm Ltd.,
Customer Care Number
18008969999
Loss Amount
1700
Ratings
1.00 star(s)
Opposite Party Address
RK Four Square, Building Number – 4, DLF Cyber City, Phase – 2, Gurgaon - 122002, Haryana.
I am a JioFiber customer (Fixed Line: +91-1135930543, RMN: +91-9555417366). My internet has been completely dead for the past 30 days.

I originally raised a request for the RELOCATION of my existing JioFiber connection. Instead, Jio wrongfully deactivated my connection and generated an uninstallation request (CO0001V7J9U5) without my consent. I DO NOT want Jio AirFiber.

Furthermore, their field engineers are ignoring my calls and fraudulently closing my service requests (SR00003BW3XP, SR00003GMU95, SR00002OJ1EG, SR00003IECBF, SR00002OMZYW) with fake "Resolved" statuses without ever visiting my premises. This is a clear case of deficiency in service and unfair trade practice. I want my connection restored and relocated immediately, or a full refund.
 
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