deepakkumar
New member
- Dealer Name
- Reliance Jio
- Company Name
- Reliance Jio Infocomm Ltd.,
- Customer Care Number
- 18008969999
- Loss Amount
- 1700
- Ratings
- 1.00 star(s)
- Opposite Party Address
- RK Four Square, Building Number – 4, DLF Cyber City, Phase – 2, Gurgaon - 122002, Haryana.
I am a JioFiber customer (Fixed Line: +91-1135930543, RMN: +91-9555417366). My internet has been completely dead for the past 30 days.
I originally raised a request for the RELOCATION of my existing JioFiber connection. Instead, Jio wrongfully deactivated my connection and generated an uninstallation request (CO0001V7J9U5) without my consent. I DO NOT want Jio AirFiber.
Furthermore, their field engineers are ignoring my calls and fraudulently closing my service requests (SR00003BW3XP, SR00003GMU95, SR00002OJ1EG, SR00003IECBF, SR00002OMZYW) with fake "Resolved" statuses without ever visiting my premises. This is a clear case of deficiency in service and unfair trade practice. I want my connection restored and relocated immediately, or a full refund.
I originally raised a request for the RELOCATION of my existing JioFiber connection. Instead, Jio wrongfully deactivated my connection and generated an uninstallation request (CO0001V7J9U5) without my consent. I DO NOT want Jio AirFiber.
Furthermore, their field engineers are ignoring my calls and fraudulently closing my service requests (SR00003BW3XP, SR00003GMU95, SR00002OJ1EG, SR00003IECBF, SR00002OMZYW) with fake "Resolved" statuses without ever visiting my premises. This is a clear case of deficiency in service and unfair trade practice. I want my connection restored and relocated immediately, or a full refund.