Ramanatha Reddy
New member
- Dealer Name
- JIo
- Company Name
- Jio AirFiber
- Customer Care Number
- 1800-889-3999
- Loss Amount
- 10000
- Ratings
- Opposite Party Address
- • Corporate Office: TC-22, 5th Floor, A Wing, Reliance Corporate Park, Thane Belapur Road, Ghansoli, Navi Mumbai 400 701, Maharashtra, India
• Registered Office: Office-101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad 380 006, Gujarat, India
I requested the relocation of my JioAirFiber connection on 2 October 2026, but the relocation has still not been completed.
I have already paid ₹1,200 towards the relocation charges and have also opted for a yearly subscription, demonstrating my commitment as a customer. Despite making these payments, I have been left waiting for weeks without a resolution.
I have contacted customer care multiple times, but every time I am given the same assurances that the work will be completed “today or tomorrow.” However, no action has been taken, and nobody has provided a confirmed date or taken ownership of the issue.
This prolonged delay, repeated false assurances, and lack of accountability are extremely disappointing, especially considering that I have paid the relocation fee and annual subscription in advance.
I have already paid ₹1,200 towards the relocation charges and have also opted for a yearly subscription, demonstrating my commitment as a customer. Despite making these payments, I have been left waiting for weeks without a resolution.
I have contacted customer care multiple times, but every time I am given the same assurances that the work will be completed “today or tomorrow.” However, no action has been taken, and nobody has provided a confirmed date or taken ownership of the issue.
This prolonged delay, repeated false assurances, and lack of accountability are extremely disappointing, especially considering that I have paid the relocation fee and annual subscription in advance.