D V A V Anjaneya Kumar
New member
- Dealer Name
- Jio Fiber
- Company Name
- Jio
- Customer Care Number
- 1800-896-9999
- Loss Amount
- 6849
- Ratings
- Opposite Party Address
- Reliance Jio Infocomm Ltd.
JioFiber Customer Care
D No. 46/15/11,
New Ward 15, Main Road,
Visakhapatnam – 530016
Andhra Pradesh
Subject: Delay in JioFiber Relocation Despite Full Payment – Request for Immediate Action and Compensation
I wish to file a complaint against Reliance Jio Infocomm Limited regarding the unreasonable delay in relocating my JioFiber connection despite completing all required payments and formalities.
Customer Details
Customer Name: D V A V Anjaneya Kumar
Registered Mobile Number: 9440191514
JioFiber Number: 08913556878
Annual Plan Payment
Amount: ₹5,649.84
Transaction ID: TB00005RM88C
Date & Time: 10-06-2026, 8:55 PM
After shifting our residence from PM Palem, Madhurawada, to Madhuranagar, we informed both the Madhurawada and Dondaparthy JioFiber offices and requested relocation of our connection. We were instructed to pay the relocation charges.
Relocation Payment
Amount: ₹1,200.00
Booking Number: LR00001E2019
Transaction ID: 20260626210370000277316535547574983
Date: 25-06-2026
Even after making the relocation payment, the assigned technician still has not visited our new address or completed the relocation. Despite our repeated follow-ups, the company has taken no action. Consequently, we have lost internet service while our annual subscription period continues to lapse.
This amounts to a deficiency in service and unfair treatment of a paying customer.
I therefore request that the company:
Immediately relocate and activate my JioFiber connection at the new address.
Please extend my subscription or compensate me for the period during which the service was unavailable due to Jio's delay.
Provide a written confirmation of the relocation schedule.
Compensate me for the inconvenience, mental harassment, and repeated follow-ups caused by this delay.
I have attached copies of the payment receipts and other supporting documents.
I request that the company take appropriate action and resolve my grievance at the earliest.
If allowed I can submit documents I have
Annual plan payment receipt (₹5,649.84)
Relocation payment receipt (₹1,200)
Booking confirmation (LR00001E2019)
Screenshots of chats/calls with technician (if available)
Any emails or SMS from Jio
Proof of new address (optional but helpful)
Thank you Sir and Madam,
D V A V Anjaneya Kumar
I wish to file a complaint against Reliance Jio Infocomm Limited regarding the unreasonable delay in relocating my JioFiber connection despite completing all required payments and formalities.
Customer Details
Customer Name: D V A V Anjaneya Kumar
Registered Mobile Number: 9440191514
JioFiber Number: 08913556878
Annual Plan Payment
Amount: ₹5,649.84
Transaction ID: TB00005RM88C
Date & Time: 10-06-2026, 8:55 PM
After shifting our residence from PM Palem, Madhurawada, to Madhuranagar, we informed both the Madhurawada and Dondaparthy JioFiber offices and requested relocation of our connection. We were instructed to pay the relocation charges.
Relocation Payment
Amount: ₹1,200.00
Booking Number: LR00001E2019
Transaction ID: 20260626210370000277316535547574983
Date: 25-06-2026
Even after making the relocation payment, the assigned technician still has not visited our new address or completed the relocation. Despite our repeated follow-ups, the company has taken no action. Consequently, we have lost internet service while our annual subscription period continues to lapse.
This amounts to a deficiency in service and unfair treatment of a paying customer.
I therefore request that the company:
Immediately relocate and activate my JioFiber connection at the new address.
Please extend my subscription or compensate me for the period during which the service was unavailable due to Jio's delay.
Provide a written confirmation of the relocation schedule.
Compensate me for the inconvenience, mental harassment, and repeated follow-ups caused by this delay.
I have attached copies of the payment receipts and other supporting documents.
I request that the company take appropriate action and resolve my grievance at the earliest.
If allowed I can submit documents I have
Annual plan payment receipt (₹5,649.84)
Relocation payment receipt (₹1,200)
Booking confirmation (LR00001E2019)
Screenshots of chats/calls with technician (if available)
Any emails or SMS from Jio
Proof of new address (optional but helpful)
Thank you Sir and Madam,
D V A V Anjaneya Kumar
