Jio Mart Denying To Credit Wallet Balance In Client Bank Account

[amitmalvaniya]

Seller Name

Jio Mart

Company Name

Jio Mart

Website Name

Jio Mart

Loss Amount

1519

Ratings

1.00 star(s)

Dear Sir/Ma'am,

Greetings of the day!!!

With regards to subject matter, I have given few clothes order through Jio Mart app with Cash On Delivery option before 4 months ago.

I have returned back some items due to size issues and i got all my refund in Jio Mart wallet. Post getting this wallet balance i mark a mail to Jio Mart nodal officer and they have denied me to transfer this wallet amount in my bank account also they are forcefully saying to me that you need to use this wallet balance for any other purchase fron Jio Mart app or their nearest jio mart store to utilize the whole wallet balance.

I am also using other online shopping apps like Amazon, Flipkart and Meesho where in they are giving the refund amount in clients bank account or wallet depends on customer choice. Only Jio Mart is denying for the same.

Also, refer attached Jio Mart mail revert and my wallet balance screen shot for your kind reference


Kindly look into this matter and help to resolve this issue at earliest

Thank You !!!!!

Best Regards,
Amit Malvaniya
9898932909