Jio Fibre Poor service

S

sama

New member
Loss Amount
300
Ratings
1.00 star(s)
Dear Jio Fiber Support Team,

I am writing to express my deep dissatisfaction with the unresolved issue related to my Jio Fiber connection. Despite multiple calls to your customer support, I have not received any proper help or solution.

Your team has scheduled several technical visits, promising that a technician would come to my location — yet no one has shown up each time. The jio team is telling they are experiencing a technical issue since 4 days and not resolving it.
 
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Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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