JIO Fiber- Surrendered my connection in May, But still generating bills

Aniruddha Datta

New member
Dealer Name
JIO
Company Name
JIO FIBER
Customer Care Number
18008969999
Loss Amount
824
Ratings
1.00 star(s)
Dear Sir,

My Jio Fiber - 91-4431510914
Name - Aniruddha Datta

This is to inform you that I have requested Jio Fiber for relocation on 27th March, 2026. I called the customer care several times but JIO Engineer never turned up. I waited for a month but they never came to my new Location. I requested to cancel and surrendered my connection on 14th May. The SR no was raised SR0000361FOP.But they have not canceled my connection. I got monthly bill of Rs 824 and Customer care insisted me to pay the bill and then they will cancel. I paid the bill, but till now they have not canceled my connection and they closed the ticket.

Again the bill got generated on 6th June, I requested the customer care to terminate the connection on 8th June a new service request was initiated with SR000037UMX7. I am not using JIO Fiber since 27th March. JIO persons are playing with me by not cancelling my connection and sending me bills every month.

It's been 2 months my Surrender request is not getting processed and monthly bills are getting generated.
Request you to look into it with high priority.

Best regards
Aniruddha Datta
 

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