Jio fiber installation and refund issue

O

omprakash

New member
Dealer Name
Jio
Company Name
Jio
Customer Care Number
18008969999
Loss Amount
3300
Ratings
2.00 star(s)
I am extremely frustrated with the lack of resolution regarding my refund request for order NO00013P313M. My fiber connection was not installed on 31st January due to the unavailability of a port, and despite multiple follow-ups, I have yet to receive my refund.

I have reached out numerous times through calls and emails, yet I continue to receive vague responses with no concrete action. This level of customer service is completely unacceptable. If the service could not be provided, my refund should have been processed immediately.

Refund amount arround 3300 RS.


I was sent 10 to 15 mail to jio Still not get any solution.

I was also taken new connection but still old connection refund not received.

For your reference, my payment details are as follows:

UPI ID: pmmewada46@ybl

Account No.: 921010027123224

IFSC Code: UTIB0002662


I demand an immediate resolution to this issue.
 
Hello @omprakash

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Please Note: The process of filing complaint in the Consumer Forum is same, even if the Company is different.

K

Thread 'Filing a case on Jio fiber.'

I’ve booked a new installation of jio fiber on 12 April 2025 it’s been more than 35 days on 16 May 2025. They didn’t turn up for installation, no updates at all and not even refunding the payment I made. Requested in a good way for like 10 times. They’re just taking it for granted and scamming. I’m writing to file for refund.

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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