Jio fiber complaint

guri1997

guri1997

New member
Dealer Name
Jio
Company Name
Jio
Loss Amount
800
Ratings
1.00 star(s)
My jio fiber stopped working on 20 june in the night. So I raised a ticket on 21 june at 9:38 AM. The engineer visit was scheduled around 2 PM. The same day. No one has come. I waited for another three days. Still no one responded. I cancel the ticket and I opened another ticket on 22 june. They schedule the ticket on 23 june and no one responded. They rescheduled to 24 june between 11 AM to 12 AM and today also no one responded. I called customer service multiple times. They promised me that they’ll fix the issue within two hours and no one has fixed my issue. Please help.
 

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Hello @guri1997

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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