Sunny Graphics
New member
- Dealer Name
- Baljinder singh
- Company Name
- Jio Air fibre
- Customer Care Number
- 1800 8899 333
- Loss Amount
- 25000
- Ratings
- Opposite Party Address
- Jio office, hoshiarpur road, near sudhir sweets, phagwara, district kapurthala, punjab
Hi jio air fibre team,
Myself sanjeev kumar from phagwara, district kapurthala, punjab,
On 1 October, I booked a Jio connection through an employee named Navdeep Singh. At the time of booking, he assured me that the connection would be installed by the evening of the same day.
However, when I tried to contact him in the evening for an update, he stopped answering my calls. I then managed to contact the local manager, Baljinder Singh, through another source. He assured me that the connection would definitely be installed by 12:00 PM on 2 October.
I waited until the promised time, but no one arrived for the installation and I received no proper update. After that, even the manager, Baljinder Singh, stopped answering my calls. Furthermore, his behaviour in the voice messages has been rude and unprofessional.
I feel that I was repeatedly given false or misleading assurances regarding the installation of the connection, which caused me unnecessary inconvenience, wasted my time, and resulted in considerable frustration.
I therefore wish to raise a formal complaint against the concerned employees as well as Jio, and I am considering taking appropriate legal action regarding the misleading commitments, poor customer service, and unprofessional conduct. I would also like to understand whether the circumstances give rise to any claim relating to defamation, misrepresentation, or deficiency in service, and what legal remedies are available to me.
I request that this matter be investigated and that appropriate action be taken against the concerned employees and responsible authorities.
Myself sanjeev kumar from phagwara, district kapurthala, punjab,
On 1 October, I booked a Jio connection through an employee named Navdeep Singh. At the time of booking, he assured me that the connection would be installed by the evening of the same day.
However, when I tried to contact him in the evening for an update, he stopped answering my calls. I then managed to contact the local manager, Baljinder Singh, through another source. He assured me that the connection would definitely be installed by 12:00 PM on 2 October.
I waited until the promised time, but no one arrived for the installation and I received no proper update. After that, even the manager, Baljinder Singh, stopped answering my calls. Furthermore, his behaviour in the voice messages has been rude and unprofessional.
I feel that I was repeatedly given false or misleading assurances regarding the installation of the connection, which caused me unnecessary inconvenience, wasted my time, and resulted in considerable frustration.
I therefore wish to raise a formal complaint against the concerned employees as well as Jio, and I am considering taking appropriate legal action regarding the misleading commitments, poor customer service, and unprofessional conduct. I would also like to understand whether the circumstances give rise to any claim relating to defamation, misrepresentation, or deficiency in service, and what legal remedies are available to me.
I request that this matter be investigated and that appropriate action be taken against the concerned employees and responsible authorities.