- Dealer Name
- Jio Fibre
- Company Name
- Jio
- Customer Care Number
- 18008899999
- Loss Amount
- 1180
- Ratings
I have written umpteen number of emails to jio care as well as spoken to Jio customer care number of times regarding Installation of my additional set top box for which I have made the payment on 04.07.26 the order reference number is : C0001TANHH9 dated : 04.07.26
Paid through UPI phone pay ref no :
UTR 771499318700
Amount: Rs 1180/-
The service request for the same is as follows :
(1) SR0003AH9KL dated : 07.07.26
Action : The service request was closed without any information or call to me.
(2) SR00003BFY3L dated : 16.07.26
Action : The service request was closed without any information or call to me.
(3) SR00003BKBW9 dated : 18.07.26
Action : The service request was closed without any information or call to me.
I am highly disappointed with the kind of poor service provided by Jio Fibre team
without any information or mail on the reasons for this undue delay this is totally uncalled for and not expected from a company like Jio.
I have waited and followed up enough beyond this I do not have patience anymore. In case Jio is not able to resolve the issue kindly issue me a refund for Rs 1180/-
Above all it is a very sorry state of affairs at Jio,
Customers feel helpless since there is no.system of escalation and you are going round and round with AI based mails and stereo type reply from Jio Customer service that sorry for the delay nothing to worry it will definitely get resolved by end of the day absolutely false since answer is being given to me for the last 15 days.
My disappointment is so much that I am seriously thinking of canceling all Jio Fibre connections going forward.
Paid through UPI phone pay ref no :
UTR 771499318700
Amount: Rs 1180/-
The service request for the same is as follows :
(1) SR0003AH9KL dated : 07.07.26
Action : The service request was closed without any information or call to me.
(2) SR00003BFY3L dated : 16.07.26
Action : The service request was closed without any information or call to me.
(3) SR00003BKBW9 dated : 18.07.26
Action : The service request was closed without any information or call to me.
I am highly disappointed with the kind of poor service provided by Jio Fibre team
without any information or mail on the reasons for this undue delay this is totally uncalled for and not expected from a company like Jio.
I have waited and followed up enough beyond this I do not have patience anymore. In case Jio is not able to resolve the issue kindly issue me a refund for Rs 1180/-
Above all it is a very sorry state of affairs at Jio,
Customers feel helpless since there is no.system of escalation and you are going round and round with AI based mails and stereo type reply from Jio Customer service that sorry for the delay nothing to worry it will definitely get resolved by end of the day absolutely false since answer is being given to me for the last 15 days.
My disappointment is so much that I am seriously thinking of canceling all Jio Fibre connections going forward.