Nandita Pai
New member
- Dealer Name
- Jio Fiber
- Company Name
- Jio Fiber
- Customer Care Number
- 199
- Loss Amount
- 824
- Ratings
- Opposite Party Address
- H Block, 1st Floor, Dhirubhai Ambani Knowledge City (DAKC), Kopar Khairane, Navi Mumbai, Maharashtra, 400710, India.
I wish to lodge a complaint against Jio Fiber regarding the prolonged disruption of my internet service and the company's failure to provide timely support.
My Jio Fiber connection has been non-functional for the past three days. I registered a complaint with Jio under Tracking ID SR000038DFFF and was assured that a technician would visit between 3:00 PM and 4:00 PM, which was the slot I had booked. However, no technician arrived, nor was I informed of any delay or rescheduling.
Despite multiple attempts to contact customer care, I have received no meaningful assistance and have only been repeatedly advised to wait for a technician. The issue remains unresolved, causing significant inconvenience.
I request that appropriate action be taken against Jio for this deficiency in service and that I be provided with suitable compensation along with an immediate resolution of the issue.
Sincerely,
Nandita Pai
My Jio Fiber connection has been non-functional for the past three days. I registered a complaint with Jio under Tracking ID SR000038DFFF and was assured that a technician would visit between 3:00 PM and 4:00 PM, which was the slot I had booked. However, no technician arrived, nor was I informed of any delay or rescheduling.
Despite multiple attempts to contact customer care, I have received no meaningful assistance and have only been repeatedly advised to wait for a technician. The issue remains unresolved, causing significant inconvenience.
I request that appropriate action be taken against Jio for this deficiency in service and that I be provided with suitable compensation along with an immediate resolution of the issue.
Sincerely,
Nandita Pai