raniupasana
New member
- Seller Name
- Omnitechretail
- Company Name
- Realme techlife
- Product Name
- Realme techlife 139 cm
- Website Name
- Flipkart
- Customer Care Number
- +91 44-71667800
- Loss Amount
- 30000
- Ratings
Strong Escalation: TV Installation Still Pending Since 11 August
This is completely unacceptable.
I purchased a TV from Flipkart on 11 August 2026, and today is 17 August 2026, yet the installation has still not been done. It has been 6 days, and I am still running behind your customer care team for a basic installation service.
Every day I have to call customer care myself, and instead of giving a proper update, your representatives keep providing wrong and conflicting information. Not a single person from the installation team has bothered to contact me.
Why should I have to waste my time repeatedly calling customer care for something that should have been handled by Flipkart in the first place?
This is one of the worst customer experiences I have ever had. If you cannot provide the service on time, then stop giving false commitments and misleading updates.
I want this issue escalated immediately to the senior team. I need a clear and confirmed installation date and time, not another useless assurance from customer care.
If this issue is not resolved immediately, I will be forced to take the matter further through the appropriate consumer grievance channels.
Resolve this without any more excuses or false updates.
Regards,
Upasana
8837538521
This is completely unacceptable.
I purchased a TV from Flipkart on 11 August 2026, and today is 17 August 2026, yet the installation has still not been done. It has been 6 days, and I am still running behind your customer care team for a basic installation service.
Every day I have to call customer care myself, and instead of giving a proper update, your representatives keep providing wrong and conflicting information. Not a single person from the installation team has bothered to contact me.
Why should I have to waste my time repeatedly calling customer care for something that should have been handled by Flipkart in the first place?
This is one of the worst customer experiences I have ever had. If you cannot provide the service on time, then stop giving false commitments and misleading updates.
I want this issue escalated immediately to the senior team. I need a clear and confirmed installation date and time, not another useless assurance from customer care.
If this issue is not resolved immediately, I will be forced to take the matter further through the appropriate consumer grievance channels.
Resolve this without any more excuses or false updates.
Regards,
Upasana
8837538521