Aalia Hasan
New member
- Company Name
- Flipkart
- Product Name
- Bread
- Loss Amount
- 60
- Ratings
Date: 13 October 2026
Subject: Formal Complaint Regarding Incorrect Product Delivered and Unresolved Customer Support Issue – Flipkart Minutes
Dear Flipkart Customer Support Team,
I am writing to raise a formal complaint regarding the incorrect product delivered through Flipkart Minutes on 13 October 2026.
Order ID: OD438875435655005500
Product Ordered: Brown Bread
Issue: White bread received instead of the expected brown bread.
I ordered brown bread but received white bread in a packet labelled as brown bread. This is unacceptable and raises concerns regarding the accuracy of product delivery.
I have repeatedly attempted to contact customer support to resolve this issue. However, I have been unable to speak with a human customer care executive, as the customer support system only provides automated bot responses. Despite my efforts, my complaint remains unresolved, and I have not received any satisfactory assistance.
It is extremely disappointing that customers are unable to communicate with a customer care representative when facing a genuine issue with an order.
I request that Flipkart Minutes take the following actions:
I expect this matter to be treated seriously and resolved promptly. If my complaint remains unresolved, I will be compelled to escalate it through the appropriate consumer grievance channels.
Please acknowledge my complaint and provide a satisfactory resolution at the earliest.
Regards,
Aalia Hasan
Date: 13 October 2026
Subject: Formal Complaint Regarding Incorrect Product Delivered and Unresolved Customer Support Issue – Flipkart Minutes
Dear Flipkart Customer Support Team,
I am writing to raise a formal complaint regarding the incorrect product delivered through Flipkart Minutes on 13 October 2026.
Order ID: OD438875435655005500
Product Ordered: Brown Bread
Issue: White bread received instead of the expected brown bread.
I ordered brown bread but received white bread in a packet labelled as brown bread. This is unacceptable and raises concerns regarding the accuracy of product delivery.
I have repeatedly attempted to contact customer support to resolve this issue. However, I have been unable to speak with a human customer care executive, as the customer support system only provides automated bot responses. Despite my efforts, my complaint remains unresolved, and I have not received any satisfactory assistance.
It is extremely disappointing that customers are unable to communicate with a customer care representative when facing a genuine issue with an order.
I request that Flipkart Minutes take the following actions:
- Arrange an immediate refund or replacement for the incorrect product delivered.
- Escalate my complaint to a human customer support executive.
- Investigate the delivery of the incorrect product.
- Provide a satisfactory resolution instead of repeatedly directing me to automated responses.
I expect this matter to be treated seriously and resolved promptly. If my complaint remains unresolved, I will be compelled to escalate it through the appropriate consumer grievance channels.
Please acknowledge my complaint and provide a satisfactory resolution at the earliest.
Regards,
Aalia Hasan
Date: 13 October 2026