Impression line mark on screen

Boobalan S

Boobalan S

New member
Seller Name
AMAZON
Company Name
ASUS
Product Name
VIVOBOOK M16003QA
Website Name
AMAZON
Loss Amount
30000
Ratings
2.00 star(s)
Impression line mark on screen on ASUS VIVOBOOK M16003QA
 

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Hello @Boobalan S

Thank you for reaching out to us.

To ensure we understand your issue clearly and respond as efficiently as possible about the lines on your ASUS VIVOBOOK M16003QA, we kindly request that you follow a specific format when posting your complaint on the forum.

Please use the following structure when submitting your complaint:​

  1. Start each point with the date when the issue or event occurred.
  2. Describe the event or issue clearly, in a single line or paragraph.
  3. If you’ve already contacted the company, mention every interaction with the date and a short summary of what was discussed or promised.
This helps us understand the timeline of your issue and respond step-by-step to resolve it effectively.

Example Format​

Example – Faulty product:
  • 12-May-2024 – I received [Product Name] (Order ID: XXXXX). The item was not working properly (describe issue briefly).
  • 13-June-2024 – I called customer support. They asked me to send a video as proof, which I did.
  • 16-June-2024 – No response received yet regarding the replacement or refund.

Important:​

  • Please avoid vague messages like “my product is not working” or “no one is replying.”
  • The more clear and date-specific your message is, the faster and more accurately we can assist you.
We appreciate your cooperation in helping us help you better.

Best regards,
Thanks
 
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