Sushil jain18
New member
- Company Name
- Indraprastha Gas Limited
- Customer Care Number
- 18001025109
- Loss Amount
- 8300
- Ratings
- Opposite Party Address
- 194 gali8 Rajendra park extension nangloi New Delhi
Respected Sir/Madam,
I would like to bring to your notice a serious issue related to the IGL gas connection installed at my residence in the month of April 26. after installation, a severe gas leakage problem started, which was caused due to negligence on the part of the IGL installation engineer and their team. I noticed the leakage issue when metre started showing unusual reading.
The part used in the gas pipeline during installation was damaged/cracked, which resulted in continuous gas leakage. Due to this leakage, the gas meter recorded 140 units
. This situation was extremely dangerous and put my life and my family’s safety at serious risk.
After raising a complaint, the IGL The part used in the gas pipeline during installation was damaged/cracked, which resulted in continuous gas leakage. Due to this leakage, the gas meter recorded 140 units revisited my residence and replaced the faulty part, accepting the issue and leakage issue is solved.
There are two Bill generated from igl side one from 19 April to 1 May amount Rs1500 something
Another from 2 may to 10 july Rs6843
My leakage complaint was raised on 15 june complaint no. 9916390934
High billing complaint 20 june : 9916450983
I am requesting a refund for the gas units that were wrongly charged due to gas leakage caused by IGL’s negligence. Furthermore, I strongly request that strict action be taken against the concerned engineer and team, as their carelessness could have resulted in a major accident and loss of life.
Despite multiple follow-ups, there has been no proper response or resolution from IGL. Until my refund is processed and the issue is resolved, I will not be paying any further IGL bills.
I kindly request the Consumer Forum to intervene in this matter and help me receive justice at the earliest.
Thanking you.
Paleram
Mobile no: 9310218529
Address- 194 gali no.8 Rajendra park extension nangloi New Delhi 110041
I would like to bring to your notice a serious issue related to the IGL gas connection installed at my residence in the month of April 26. after installation, a severe gas leakage problem started, which was caused due to negligence on the part of the IGL installation engineer and their team. I noticed the leakage issue when metre started showing unusual reading.
The part used in the gas pipeline during installation was damaged/cracked, which resulted in continuous gas leakage. Due to this leakage, the gas meter recorded 140 units
. This situation was extremely dangerous and put my life and my family’s safety at serious risk.
After raising a complaint, the IGL The part used in the gas pipeline during installation was damaged/cracked, which resulted in continuous gas leakage. Due to this leakage, the gas meter recorded 140 units revisited my residence and replaced the faulty part, accepting the issue and leakage issue is solved.
There are two Bill generated from igl side one from 19 April to 1 May amount Rs1500 something
Another from 2 may to 10 july Rs6843
My leakage complaint was raised on 15 june complaint no. 9916390934
High billing complaint 20 june : 9916450983
I am requesting a refund for the gas units that were wrongly charged due to gas leakage caused by IGL’s negligence. Furthermore, I strongly request that strict action be taken against the concerned engineer and team, as their carelessness could have resulted in a major accident and loss of life.
Despite multiple follow-ups, there has been no proper response or resolution from IGL. Until my refund is processed and the issue is resolved, I will not be paying any further IGL bills.
I kindly request the Consumer Forum to intervene in this matter and help me receive justice at the earliest.
Thanking you.
Paleram
Mobile no: 9310218529
Address- 194 gali no.8 Rajendra park extension nangloi New Delhi 110041