Television Iffalcon

[watsonmorais]

Loss Amount

17999

Company Name

IFFalcon

Ratings

1.00 star(s)

I have purchased an Iffalcon 43 inch TV through Amazon in the month of March and 6 month down the line there is a line appears in TV. Raised a complaint with the Iffalcon customer service which is the same for TCL brand, as IFFalcon is a subsidiary brand of TCL. They said they will send the technician but still nothing happened. Right now, when I call, they start to disconnect the call without providing an answer and solution. Whenever I ask to speak to the supervisor, they disconnect the call. Not sure how to take it up this issue. Hereby I am attaching the TV purchase document and warranty card

 

[admin]

Hello,

The first step is to contact the TCL customer care which you are already done,

so the next step is to send a written complaint via Emial to the TCL customer care.

You need to mention all the previous complaint details like, and attach the bill copy.

Wait for 15 days and if you will not receive any response then contact us back.

 

[TeamMember]

Hello,

Any update on this complaint ??