I place a order to jio mart app and i had pay 1068 rupees for that items but items not deliver and also I didn’t get any refund

S

Siddhartha Bera

New member
Dealer Name
Jio mart
Company Name
Jio mart
Customer Care Number
+91-1800-890-12
Loss Amount
1068
Ratings
1.00 star(s)
Opposite Party Address
Kalaberia Road, Kismat Bajkul, West Bengal 721655.
Subject: Complaint Regarding Non-Delivery of Product and Non-Refund of Payment

To,
Customer Support Team,
JioMart

I am writing to lodge a complaint regarding my order placed on JioMart.

I placed an order on [29/06/2026] with Order ID: [JM6A422180019C9A346A] and made a payment of ₹[1068]. However, the product has not been delivered to me. Despite waiting for the expected delivery period and contacting customer support, I have neither received the product nor a refund of my payment.

This has caused me inconvenience and financial loss. I request that you immediately:

  1. Deliver my ordered product, or
  2. Process a full refund of ₹[1068] to my original payment method without further delay.
If this issue is not resolved promptly, I will be compelled to escalate the matter by filing a complaint with the appropriate consumer grievance authorities.

I look forward to your prompt response and resolution.

Thank you.

Sincerely,

[Siddhartha Bera]
Mobile Number: [9732348323]
Email: [siddharthabera287@gmail.com]
Order ID: [JM6A422180019C9A346A]
 
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