Hypefly.co.in ; the website mentioned does not follow regulation . Is a scam .

prathiksolanki

New member
Seller Name
Hypefly.co.in
Company Name
Hypefly
Product Name
Yeezy 500 shoes
Website Name
Hypefly.co.in
Loss Amount
19000
Ratings
1.00 star(s)
Opposite Party Address
Jayanagar , Bangalore .
Hypefly is a website without any contact details and no return address . It’s selling really expensive products without issuing any returns .
There’s no way to contact them either .
Please send them a notice stating that they need to abide by e-commerce regulations in India if they are selling products online . They have refused to take my returns and refund my amount or replace my product .
 
Hello @prathiksolanki Ji,

Please share your bill details and submit your problem in detailed manner so that we can guide you accordingly.

We are not authorized to take any action if anyone is not following the Govt. guidelines or regulation.

Thanks
 
We would like to clarify that Hypefly India Products Pvt. Ltd. operates as a legitimate e-commerce platform fully compliant with applicable Indian e-commerce regulations. All our orders are processed and fulfilled on time, with tracking details and proof of delivery available for every shipment.

We maintain a clear and transparent return policy, prominently displayed on our website. As per this policy, returns are accepted only for products that are defective, damaged, or not as described. We do not accept returns or offer refunds in cases of change of mind or buyer’s remorse, which aligns with standard industry practices and government guidelines for e-commerce entities in India.

In the specific case referenced, the customer’s order was delivered successfully and matched the exact product specifications displayed on our website. The customer later requested a return citing a change of preference, which falls outside our return and refund policy.

We remain committed to providing genuine, high-quality products and maintaining complete transparency with our customers. Hypefly India continues to abide by all consumer protection and e-commerce regulations in India.

Should you require any further clarification or documentation, we would be happy to provide the necessary details.

Warm regards,
Team Hypefly
Hypefly India Products Pvt. Ltd.
 
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