Rupeshsharma
New member
- Seller Name
- styleverse
- Company Name
- styleverse
- Product Name
- Ferrari F1 Oversized Racing Jacket – Premium Motorsport Streetwear Windbreaker in India - M × 1 899.00
- Website Name
- https://styleverse.in/
- Customer Care Number
- +918828767886
- Loss Amount
- 899
- Ratings
- Opposite Party Address
- Plot no 16/K/8 Road No 3 Shivaji Nagar Mumbai 400043
Hi,
As mentioned in the title, I ordered a jacket from Styleverse, but they sent me the wrong item. I immediately tried to contact the company to request a replacement, but I have received no response.
Their phone numbers are switched off, they do not answer WhatsApp calls or messages, and they have also ignored my messages on social media. Their complete lack of customer support has been extremely disappointing.
The jacket I received is red, whereas I had ordered the black version. Despite multiple attempts to reach them, there has been no acknowledgement of my complaint, no response, and no replacement.
I have attached:
As mentioned in the title, I ordered a jacket from Styleverse, but they sent me the wrong item. I immediately tried to contact the company to request a replacement, but I have received no response.
Their phone numbers are switched off, they do not answer WhatsApp calls or messages, and they have also ignored my messages on social media. Their complete lack of customer support has been extremely disappointing.
The jacket I received is red, whereas I had ordered the black version. Despite multiple attempts to reach them, there has been no acknowledgement of my complaint, no response, and no replacement.
I have attached:
- A copy of the order confirmation/email showing the product I purchased.
- A screenshot of the actual black jacket I ordered.
- A photo of the red jacket that was delivered instead.
