maheta8120
New member
- Dealer Name
- HS Accessories
- Company Name
- The Gadget Collection
- Product Name
- watch ultra
- Customer Care Number
- 9094486486
- Loss Amount
- 2100
- Ratings
- Opposite Party Address
- Not available
I purchased a smartwatch worth ₹2,200 from HS Accessories (The Gadget Collection) through WhatsApp. The product was delivered on 28 July 2026 via Blue Dart (Tracking ID: 77890751945).
After receiving the product, I found the quality to be poor and not as represented. I requested a return on the same day of delivery, but the seller refused my request through an audio message, referring to a "No Refund" policy in the WhatsApp bio.
I requested a tax invoice/GST invoice and the seller's business details, including the business name, address, and GST details. The seller refused to provide an invoice and did not disclose the requested business details. As a consumer, I have been unable to verify the seller's business registration based on the information provided to me.
The seller's website (hsaccessories.in) is currently inaccessible. I have payment proof, WhatsApp chats, Blue Dart delivery proof, screenshots, photos/videos of the product, and the audio message as evidence.
I respectfully request:
1. A refund of ₹2,200.
2. Investigation into the seller's business practices.
3. Appropriate action if any violation of applicable consumer protection or other laws is found.
After receiving the product, I found the quality to be poor and not as represented. I requested a return on the same day of delivery, but the seller refused my request through an audio message, referring to a "No Refund" policy in the WhatsApp bio.
I requested a tax invoice/GST invoice and the seller's business details, including the business name, address, and GST details. The seller refused to provide an invoice and did not disclose the requested business details. As a consumer, I have been unable to verify the seller's business registration based on the information provided to me.
The seller's website (hsaccessories.in) is currently inaccessible. I have payment proof, WhatsApp chats, Blue Dart delivery proof, screenshots, photos/videos of the product, and the audio message as evidence.
I respectfully request:
1. A refund of ₹2,200.
2. Investigation into the seller's business practices.
3. Appropriate action if any violation of applicable consumer protection or other laws is found.
