House hold items not delivered by Agarwal movers and packers DRS

S

saurabh saxena

New member
Dealer Name
Agarwal movers and packers
Company Name
DRS Dilip roadlines LTD
Customer Care Number
9360014001
Loss Amount
250000
Ratings
2.00 star(s)
Opposite Party Address
B 1102 Emaar palm hills sector 77
Gurgaon
My house hold items & car were packed at Cochin on 27. Nov.25 by Agarwal mover sand packers DRS, the total packing was of 7 cartons of house hold items and car was taken separately. the company had asked for Rs 40,000 in total at the time of packing oi had made a payment of Rs 26000. no separate payment was asked for house hold items and car a total cost was given to me. now at the time of delivery the packer is asking fior the entire payment without which they have refused to deliver the items and the car,
However at the time of booking it was stated by the company that the remaining payment can be made at the time of delivery but now they have refused the entire delivery and demand to pay the entire amount. Even their team and customer care is not responding and not taking my calls.
Request you to pls help me get my material delivered.

Regards
Saurabh Saxena
M 8007774457
 

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Hello @saurabh saxena

We recommend that you first send an email to the customer care department of the Agarwal movers and packers (ajaygoel@agarwalpackers.com, info@agarwalpackers.com), clearly outlining your concerns and requesting to deliver the items.

This step not only gives a chance to the Agarwal movers and packers to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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