varungupta
New member
- Dealer Name
- Global Moving Solution
- Company Name
- Global Moving Solution
- Customer Care Number
- 9911152030
- Loss Amount
- 0
- Ratings
- Opposite Party Address
- Plot 64-65 Near Shani Mandir old Delhi Gurgaon road Gurgaon 122001
Hi everyone,
I'm posting here to share my extremely frustrating and dishonest experience with Global Moving Solutions regarding a recent bike transfer I booked on 5th May 2025, and I’m hoping to get some advice on how best to take this forward — legally or publicly.
Here’s a quick rundown of what happened:
I received a quote for shifting my bike. During the booking process, I explicitly asked if there were any other charges apart from the quote. The representative assured me there were none.
On the day of delivery, I suddenly received a final bill of ₹6,300 + ₹1,673 for insurance — an insurance I was never told about during the booking.
On questioning the charge, I was given a document labeled "insurance copy" with just my bike number on it — no amount, no policy info, nothing that justifies the cost.
I was then forced to pay the full amount upfront just to get my bike released from their warehouse. This after already feeling cheated about hidden charges. How can someone be asked to pay without even seeing the condition of their vehicle?
After paying, I was told the bike would be delivered in an hour. That never happened. I received no updates. I had to chase them for hours, and in the evening, they casually informed me the driver isn’t available and the bike would come the next day.
I finally got the number of the delivery person. Now he says he doesn’t have enough drivers, and to top it off, that the bike doesn’t have fuel and they need me to either provide it or pay for it.
This whole ordeal reeks of:
Zero transparency
Misleading commitments
No process integrity
No customer escalation path
No professionalism whatsoever
For context, I’ve used other providers like Aggarwal Packers & Movers, DTDC, and NoBroker, and they’ve always:
Picked up from the location
Properly packed the vehicle
Delivered in sealed condition
Had fixed, transparent pricing
Never asked for additional fuel or random charges
Right now, I feel completely cheated and helpless. I want to:
Ensure no one else suffers through this.
Know my legal rights and if I can file a formal complaint (Consumer Forum, NCH, Legal Notice?).
Ask if anyone else has had a similar experience and what action helped.
Appreciate any advice from those who've dealt with similar shady operators or have experience navigating such issues legally or publicly.
I'm posting here to share my extremely frustrating and dishonest experience with Global Moving Solutions regarding a recent bike transfer I booked on 5th May 2025, and I’m hoping to get some advice on how best to take this forward — legally or publicly.
Here’s a quick rundown of what happened:
I received a quote for shifting my bike. During the booking process, I explicitly asked if there were any other charges apart from the quote. The representative assured me there were none.
On the day of delivery, I suddenly received a final bill of ₹6,300 + ₹1,673 for insurance — an insurance I was never told about during the booking.
On questioning the charge, I was given a document labeled "insurance copy" with just my bike number on it — no amount, no policy info, nothing that justifies the cost.
I was then forced to pay the full amount upfront just to get my bike released from their warehouse. This after already feeling cheated about hidden charges. How can someone be asked to pay without even seeing the condition of their vehicle?
After paying, I was told the bike would be delivered in an hour. That never happened. I received no updates. I had to chase them for hours, and in the evening, they casually informed me the driver isn’t available and the bike would come the next day.
I finally got the number of the delivery person. Now he says he doesn’t have enough drivers, and to top it off, that the bike doesn’t have fuel and they need me to either provide it or pay for it.
This whole ordeal reeks of:
Zero transparency
Misleading commitments
No process integrity
No customer escalation path
No professionalism whatsoever
For context, I’ve used other providers like Aggarwal Packers & Movers, DTDC, and NoBroker, and they’ve always:
Picked up from the location
Properly packed the vehicle
Delivered in sealed condition
Had fixed, transparent pricing
Never asked for additional fuel or random charges
Right now, I feel completely cheated and helpless. I want to:
Ensure no one else suffers through this.
Know my legal rights and if I can file a formal complaint (Consumer Forum, NCH, Legal Notice?).
Ask if anyone else has had a similar experience and what action helped.
Appreciate any advice from those who've dealt with similar shady operators or have experience navigating such issues legally or publicly.
