Hotel High prices

P

PUNEM PRADEEP KUMAR

New member
Hotel Name
Brundavan family restaurant
Website Name
https://www.consumercourt.in/
Loss Amount
450
Ratings
5.00 star(s)
Opposite Party Address
Main road. Beside venugopal theatre. Palvancha. Bhadradri kothagudem district. Telangana. 507115
Dear sir, I am writing to you.
Sir.
On the 23rd at 1:20 pm, I went to Brundavan Bar & Restaurant in Palvancha town of Bhadradri Kothagudem district with my friends. There we bought 5 beers of Kingfisher Light. The MRP price of each beer bottle is Rs.150. But the restaurant charged us Rs. 230 for each beer. When we asked about that, they replied that the bar and restaurant can charge us whatever we want. The MRP price of a water bottle is ₹20, but they charged Rs. 25. They are robbing everyone by charging such outrageously high prices. We paid Rs. 1705 for what we bought that day. Therefore, I request you to take legal action against Brundavan Bar and Restaurant, which is charging such high prices.
 

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Hello @PUNEM PRADEEP KUMAR

In India, restaurants can charge more than the Maximum Retail Price (MRP) for bottled items like water, soft drinks, or packaged snacks — but only under certain conditions.

Here's a breakdown of the legal position:​


✅ When it’s Allowed:​

  • If the item is served as part of a service (e.g., in a restaurant, hotel, or cinema hall), the establishment can charge more than the MRP.
  • This is because it’s considered a service, not a retail sale — you're paying for ambience, seating, service, etc.

❌ When it’s Not Allowed:​

  • If you're buying the item from a retail shop, takeaway counter, or standalone kiosk without any service attached, they must charge only MRP or less.
  • Overcharging MRP in these scenarios can be penalized under the Legal Metrology Act, 2009.

⚖️ Supreme Court Ruling:​

  • In 2017, the Supreme Court of India ruled that charging above MRP is not illegal when it's part of a composite service, such as dining in a restaurant.

Summary:​

  • Dine-in at a restaurant: Charging above MRP is allowed.
  • Buying from a shop/kiosk/takeaway: Charging above MRP is not allowed.

Thanks
 
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