SATHISHSRIDHAR
New member
- Hotel Name
- Sri Sai Revathi Mess
- Website Name
- Not available
- Customer Care Number
- 9042478327
- Loss Amount
- 36
- Ratings
- Opposite Party Address
- No.6, Corp Building, 4 Roads, Salem – 636007, Tamil Nadu
I am filing this complaint against Sri Sai Revathi Mess located at #6, Corp Building, 4 Roads, Salem – 636007. On 17/03/2026 at around 00:44 AM, I purchased food from this restaurant and received Bill No. 350 (Token No. 423).
The bill shows that the restaurant charged ₹23 for Parotta and ₹26 for Omelette, whereas the usual selling price of these items in the same restaurant is ₹20 each. Apart from increasing the item price, they have also added a separate charge called “Temporary Gas Price Hike – 10%” amounting to ₹11.80.
In addition to this charge, they also collected CGST 2.5% and SGST 2.5% on the bill amount. This results in double charging to customers because the item prices were already increased and then an additional percentage charge was applied.
The restaurant did not display any board or notice inside the premises informing customers about this additional “Gas Price Hike” charge before ordering food. The explanation is printed only at the bottom of the bill after payment, which misleads customers and violates transparent pricing practices.
This practice appears to be an unfair trade practice where customers are forced to pay hidden charges without prior information. I request the concerned authorities to investigate the billing practices of this restaurant and take appropriate action to ensure transparent pricing and prevent such misleading charges to consumers.
I have attached the bill as evidence for verification.
The bill shows that the restaurant charged ₹23 for Parotta and ₹26 for Omelette, whereas the usual selling price of these items in the same restaurant is ₹20 each. Apart from increasing the item price, they have also added a separate charge called “Temporary Gas Price Hike – 10%” amounting to ₹11.80.
In addition to this charge, they also collected CGST 2.5% and SGST 2.5% on the bill amount. This results in double charging to customers because the item prices were already increased and then an additional percentage charge was applied.
The restaurant did not display any board or notice inside the premises informing customers about this additional “Gas Price Hike” charge before ordering food. The explanation is printed only at the bottom of the bill after payment, which misleads customers and violates transparent pricing practices.
This practice appears to be an unfair trade practice where customers are forced to pay hidden charges without prior information. I request the concerned authorities to investigate the billing practices of this restaurant and take appropriate action to ensure transparent pricing and prevent such misleading charges to consumers.
I have attached the bill as evidence for verification.