aliasghar.09
New member
- Model
- Hyundai Santro
- Dealer Name
- GoMechanic
- Company Name
- GoMechanic
- Loss Amount
- 16800
- Ratings
- Opposite Party Address
- 7th Floor, Tower A, Spaze iTech ParkSohna - Gurgaon Road, Block S, Sector 49Gurugram, Haryana, 122018, India
I am a premium 'Miles Membership' holder with GoMechanic. On 28th august 2026, I gave my car Santro Xing MP04 CH 4359 for service to the GoMechanic appointer service centre and paid approx. ₹15,000 (Invoice: 20260826935773790). Post-service, the car's condition severely deteriorated due to faulty electrical workmanship. The tail lights refuse to switch off, which completely drained and killed the battery, leaving the vehicle entirely immobilized.
Despite the premium membership explicitly promising 24/7 emergency roadside support, all their advertised helpline numbers were non-functional, and customer support completely ignored my calls and messages. This is a clear case of gross negligence, deficiency in service, and unfair trade practices.
Relief Sought:
Despite the premium membership explicitly promising 24/7 emergency roadside support, all their advertised helpline numbers were non-functional, and customer support completely ignored my calls and messages. This is a clear case of gross negligence, deficiency in service, and unfair trade practices.
Relief Sought:
- Full refund of ₹15,000 paid for the service and membership rs 999.
- Free rectification of the electrical fault and a brand-new replacement battery.
- Compensation for mental harassment and vehicle immobilization."