Fraudulent Policy and Refund Request

H

Him29anshu

New member
Policy Name
early Cash Plan
Company Name
Shriram Life Insurance
Customer Care Number
1800-103-616
Loss Amount
68456
Ratings
1.00 star(s)
**Subject:** Urgent Follow-up on Fraudulent Loan Scheme & Mis-Sold Insurance Policy

**Dear Sir/Madam,**

I am writing to follow up on the cybercrime complaints I filed earlier regarding a fraudulent loan scheme linked to an insurance policy. Despite multiple complaints and follow-ups, I have not received a satisfactory response or any corrective action. The fraud continues to cause me financial and mental distress.

### **Complaint Details:**
- **Incident Date:** 30/08/2024
- **Complainant Name:** Himanshu, Son of Sarvesh Singh
- **Address:** Mainpuri, Uttar Pradesh
- **Policy Number:** NP01248198648
- **Insurance Provider:** Shriram Life Insurance Company
- **Broker Involved:** Mercury Insurance Broker Pvt Ltd

### **Nature of the Fraud:**
1. The policy was issued **without my original signature**, indicating a forgery.
2. The documents **do not include my current photograph**, further proving unauthorized issuance.
3. I was **misled and misinformed** about the policy details, which were not fully disclosed to me at the time of purchase.
4. The policy was **issued without my proper knowledge and consent**, making it a clear case of mis-selling.
5. Despite raising the issue, **Shriram Life Insurance has failed to take appropriate action** to cancel my policy and refund my money.

Since my grievance remains unresolved, I am escalating this matter to **IRDAI** and requesting urgent intervention.

### **Fraudulent Financial Details:**
- **Total Fraud Amount:** ₹50,136
- **Suspects Involved:**
- **Name:** Amol Pawar & Mercury Insurance
- **Contact Numbers:** +91 8750913856 / +91 9560895449
- **Bank Involved:** HDFC Bank
- **Fraudulent Scheme:** Fake Loan Scheme with Forged Signature

### **Filed Complaints:**
1. **Cybercrime.gov.in Complaint No.:** 21312240054273 (Dated 12/12/2024)
2. **Cybercrime.gov.in Complaint No.:** 21302250007359 (Dated 11/02/2025)
3. **IRDAI Token No.:** 01-25-028725
### **Request for Immediate Action:**
I kindly request:
✔️ **Immediate investigation** into this fraudulent activity
✔️ **Identification and legal action** against the perpetrators
✔️ **Full cancellation of my policy** and a **refund of ₹50,134**
✔️ **Relief from harassment** by the fraudsters



Please acknowledge receipt of this complaint and provide a prompt update on the actions taken. I trust the authorities will handle this case with the urgency it deserves.

Looking forward to your swift resolution.

**Sincerely,**
**Himanshu**

---s version improves clarity, structure, and professionalism while keeping all necessary details intact. Let me know if you need any modifications! 🚀
 
Hello @Him29anshu

The same case we already drafted and filed for one of our client against Mercury Insurance Broker.

Visit:

J

Thread 'Insurance Fraud'

I was approached for buying Insurance Policies in return for a Loan. The agent asked me to buy Insurance policies in return for giving me a loan. 9 different policies were fraudulently bought in this way. I made a police report as soon as I understood that they would not offer any loans and the whole thing was a scam. I contacted all the insurance companies for a refund, explaining the fraud. Most companies have refunded the amount. But 3 companies have not, they are Reliance General, Bharti Axa and Care Health.

To know the details.

For any assistance in drafting the case, feel free to contact us.

Thanks
 
Dear Sir


Thank you for your response and for sharing the reference case. I appreciate your support in such matters.


I am facing a similar issue where I was misled into purchasing insurance policies under the false promise of a loan.
I would like to file a formal complaint against the responsible parties.
Kindly guide me on the next steps and how I can proceed with drafting and submitting my case.

Looking forward to your assistance.

Best regards,
Himanshu
 

Attachments

Him29anshu said:
Kindly guide me on the next steps and how I can proceed with drafting and submitting my case.
Click to expand...
The process is very simple, you need to create an account in E-Jagrti porta

After the verification, you need to upload 4 main files and supporting files.

1) Affidavit
2) Memo of Parties
3) Index
4) Events

And supporting documents like Addhar Card, Policy details etc... (Depending upon the Event file)

The forum will review your case and files and update you accordingly.

In Consumer Forum, your documentation part should be strong.

If still have a question or need any assistance in drafting the case file, feel free to contact us again..

Thanks
 
"Thank you Sir ! I got the information, but I want to know if I need a lawyer or a typist to prepare these documents, or if I can do it myself?
If you have any references, please share."
 
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