Credit Card Fraudulent Legal Notice Sent on Behalf of Axis Bank – Criminal Impersonation, Mental Harassment & Violation of RBI Recovery Guidelines

Bank Name
Axis Bank Limited
Loss Amount
200000
Ratings
1.00 star(s)

Respected Sir/Madam,

I, Mr. Asha Kanta Sharma, am in receipt of a so-called “Legal Notice” sent to me via email on 10th September 2025 from the following email address:
📧
info@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Bibek Saha, Mobile No 6000429494‬ in relation to certain alleged dues on my credit card. Upon careful examination, I have come to the conclusion that this email and the associated contents are fraudulent, criminal in nature, and constitute a deliberate attempt at intimidation, impersonation, and harassment.

Key Points of Allegation:

  1. Impersonation of a Reputed Law Firm:
    • The email domain used is info@ks-legal.in, which is a clear impersonation of the legitimate domain of KS Legal & Associates: https://www.kslegal.co.in.
    • The address, logos, and names (including "Adv. SK Tyagi") have been falsely used to lend authenticity to a fake legal document.
  2. Criminal Acts Involved:
    The sending of such a fraudulent notice is not merely unethical—it is criminal under several sections of Indian law:

    Under the Indian Penal Code (IPC):​

    • Section 419 – Punishment for cheating by personation
    • Section 468 – Forgery for the purpose of cheating
    • Section 471 – Using as genuine a forged document
    • Section 503 – Criminal intimidation
    • Section 506 – Punishment for criminal intimidation
    • Section 507 – Criminal intimidation by anonymous communication
    • Section 420 – Cheating and dishonestly inducing delivery of property

    Under the Information Technology Act, 2000:​

    • Section 66D – Impersonation using computer resources
    • Section 66C – Identity theft
    • Section 72 – Breach of confidentiality and privacy
  3. Violation of RBI Guidelines:
    The Reserve Bank of India has issued multiple circulars laying down strict rules for debt collection practices, including:
    • No use of intimidation, threats, or coercive tactics
    • No impersonation of officials or legal authorities
    • Recovery agents and third-party agencies must comply with the Code of Fair Practices and Grievance Redressal Mechanism as prescribed by RBI
  4. Mental Harassment and Defamation:
    The fake notice, sent using deceitful methods and intended to instill fear, has caused me emotional distress and mental harassment, which is a violation of my right to dignity and mental peace under Article 21 of the Constitution of India.

My Legal Demands:

  1. Immediate Written Clarification from Axis Bank stating:
    • Whether you have authorized this communication
    • If yes, provide the name of the law firm and authorization letter
    • If no, investigate and disclose who authorized this fraudulent communication
  2. Immediate Withdrawal of the Fraudulent Notice and an official apology in writing for the mental harassmentcaused.
  3. Internal Inquiry into the use of fake legal firms for recovery and initiation of legal action against the responsible parties, including the third-party recovery agents or vendors.
  4. Compensation for Harassment:
    I reserve the right to initiate proceedings under the Consumer Protection Act, 2019 and/or appropriate civil and criminal laws for compensation, punitive damages, and legal costs arising from this incident.

Notice of Legal Action:

If you fail to respond within 7 (seven) days from receipt of this notice, I will be compelled to:
  • File a formal FIR with the Cyber Crime Cell
  • Approach the Banking Ombudsman / RBI
  • File a complaint with the Bar Council of India
  • Initiate appropriate civil and criminal proceedings in a court of competent jurisdiction
This notice is being sent without prejudice to all my rights and remedies available under law, which are hereby expressly reserved.


Attachments:

  • Screenshot / PDF copy of the fraudulent legal notice
  • Headers showing sender email and metadata
  • Link shared in the fake notice

Respected Sir/Madam,

I, Mr. Asha Kanta Sharma, am in receipt of a so-called “Legal Notice” sent to me via email on 10th September 2025 from the following email address:
📧
info@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Bibek Saha, Mobile No 6000429494‬ in relation to certain alleged dues on my credit card. Upon careful examination, I have come to the conclusion that this email and the associated contents are fraudulent, criminal in nature, and constitute a deliberate attempt at intimidation, impersonation, and harassment.


Key Points of Allegation:

  1. Impersonation of a Reputed Law Firm:
    • The email domain used is info@ks-legal.in, which is a clear impersonation of the legitimate domain of KS Legal & Associates: https://www.kslegal.co.in.
    • The address, logos, and names (including "Adv. SK Tyagi") have been falsely used to lend authenticity to a fake legal document.
  2. Criminal Acts Involved:
    The sending of such a fraudulent notice is not merely unethical—it is criminal under several sections of Indian law:

    Under the Indian Penal Code (IPC):​

    • Section 419 – Punishment for cheating by personation
    • Section 468 – Forgery for the purpose of cheating
    • Section 471 – Using as genuine a forged document
    • Section 503 – Criminal intimidation
    • Section 506 – Punishment for criminal intimidation
    • Section 507 – Criminal intimidation by anonymous communication
    • Section 420 – Cheating and dishonestly inducing delivery of property
      Under the Information Technology Act, 2000:
    • Section 66D – Impersonation using computer resources
    • Section 66C – Identity theft
    • Section 72 – Breach of confidentiality and privacy
  3. Violation of RBI Guidelines:
    The Reserve Bank of India has issued multiple circulars laying down strict rules for debt collection practices, including:
    • No use of intimidation, threats, or coercive tactics
    • No impersonation of officials or legal authorities
    • Recovery agents and third-party agencies must comply with the Code of Fair Practices and Grievance Redressal Mechanism as prescribed by RBI
  4. Mental Harassment and Defamation:
    The fake notice, sent using deceitful methods and intended to instill fear, has caused me emotional distress and mental harassment, which is a violation of my right to dignity and mental peace under Article 21 of the Constitution of India.

My Legal Demands:

  1. Immediate Written Clarification from Axis Bank stating:
    • Whether you have authorized this communication
    • If yes, provide the name of the law firm and authorization letter
    • If no, investigate and disclose who authorized this fraudulent communication
  2. Immediate Withdrawal of the Fraudulent Notice and an official apology in writing for the mental harassmentcaused.
  3. Internal Inquiry into the use of fake legal firms for recovery and initiation of legal action against the responsible parties, including the third-party recovery agents or vendors.
  4. Compensation for Harassment:
    I reserve the right to initiate proceedings under the Consumer Protection Act, 2019 and/or appropriate civil and criminal laws for compensation, punitive damages, and legal costs arising from this incident.

Notice of Legal Action:

If you fail to respond within 7 (seven) days from receipt of this notice, I will be compelled to:

  • File a formal FIR with the Cyber Crime Cell
  • Approach the Banking Ombudsman / RBI
  • File a complaint with the Bar Council of India
  • Initiate appropriate civil and criminal proceedings in a court of competent jurisdiction
This notice is being sent without prejudice to all my rights and remedies available under law, which are hereby expressly reserved.


Attachments:

  • Screenshot / PDF copy of the fraudulent legal notice
  • Headers showing sender email and metadata
  • Link shared in the fake notice
 

Attachments

Important Notice:
We would like to clarify that this website is not affiliated with any government authority. It is an open public platform managed by a private law firm with the aim of assisting consumers with legal guidance and support.

If you are looking to file a formal complaint or case against Axis Bank, we can help you understand the process and guide you in filing a case with the appropriate Consumer Forum.

Please feel free to provide details of your issue, and our team will get in touch with you to assist further.

Best regards,
Thanks
 
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