Fraud e-commerce bookishadda.com

fraudbookishadda · 30 October 2026

When an Online Book Order Turns Into a Customer Service Nightmare: My Experience with BookishAdda

As an avid reader and collector, I have always enjoyed building my personal library with classic comic collections. That excitement led me to place an order with BookishAdda.com for two renowned series: The Adventures of Tintin - Complete Collection and the Asterix Collection (39 Titles). Unfortunately, what should have been an enjoyable purchase turned into a frustrating experience involving delayed delivery, damaged products, incomplete refunds, and unresolved customer service interactions.

The Order

On September 29, 2026, I placed Order #36554 with BookishAdda.com and paid approximately ₹7,598 for the following items:

The Adventures of Tintin - Complete Collection
Asterix Collection (39 Titles)

As with any online purchase, I expected to receive both collections in brand-new condition within a reasonable timeframe.

What Actually Arrived

After a significant delay, only part of the order was delivered.

The issues were immediate and concerning:

The Asterix Collection was never delivered.
The Tintin Collection arrived in a damaged and unacceptable condition.
The books appeared worn, old, and inconsistent with what one would expect from a newly purchased collection.

Considering the amount paid and the nature of the products, the condition of the books was extremely disappointing.

Contacting Customer Support

I promptly reached out to customer support and requested either:

A replacement for the damaged Tintin collection, or
A full refund

Initially, customer support acknowledged the delay and assured me that the issue would be investigated. However, as the communication continued, it became clear that resolving the problem would not be straightforward.

Repeated Requests for the Same Information

One of the most frustrating aspects of the experience was the repetitive nature of the communication.

Although I had already provided:

Photographs of the damaged books
Details about the condition of the collection
Additional explanations via email
A video demonstrating the extent of the damage

I was repeatedly asked to submit the same information again.

I ask everyone to humbly complaint against the fraud bookishadda.com and avoid purchasing from them.