The delivery boy has picked the return product on 19th February 2026 at 8.33PM. The CC TV phootage are also there as proof. I raised a Complaint with AJIO with ID COM00102191832 on Raised on 21st Feb 2026 the issue was not resolved. Again a raised a complaint Complaint ID COM00102623359 on 2nd Mar 2026. Th e issue is not resolved till date. They are telling that they have not received the product .Hence cannot return the amounts. The delivery boy(Shadow fax Delivery) has raised pin number many times on 19th february and he has taken the product without updating the pin. I am at loss . I do not have the product and AJIO is not issuing refund. I dont know shadowfax . I have ordered on AJIO and they are responsible for the fraud committed by their delivery agents.
Thank you for reaching out. We noticed that you are facing the similar problem with Ajio that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
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We recommend that you first Send a detailed email to customercare@ajio.com outlining your issue, including order details and any previous correspondence and request to Refund the ₹29/-.
If not received...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
